Girl Scouts of Southwest Texas (GSSWT) is headquartered in San Antonio, TX and serves more than 15,000 Girl Scouts (girls and adults) across 21 counties in southwest Texas. Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.

The Human Resources Coordinator is responsible for aligning human resources to the business of Girl Scouting. The coordinator works closely with the Chief Financial Officer to ensure that personnel needs for the council are met and coordinates with internal customers and the council’s Professional Employment Organization to implement solutions that contribute to achieving the overall goals of the council. 

Essential Duties and Responsibilities: 

• Designs, develops, implements and maintains business solutions related to human resources.
• Recommends human resource strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, and anticipating requirements.
• Serves as the liaison with council’s professional employment organization regarding staff recruitment, new employee onboarding, benefits enrollment, payroll, staff development, workplace injuries, leaves of absence, status changes, etc.
• Advises supervisors on organizational human resource policy matters and recommends needed changes.
• Prepares payroll for final approval and maintains all payroll records.
• Administers performance management system.
• Provides administrative support for committee, Board, staff and other meetings.
• Maintains office records, including financial and human resources records.
• Receives and opens all incoming department mail.
• Processes monies received in the mail or hand-delivered into point of sale (POS) software.
• Makes bank deposits.
• Maintains volunteer system database by entering case management information accurately and timely.
• Performs additional duties as assigned in support of the council’s mission and goals.

NOTE: This job description is not intended to be all inclusive and does not constitute a contract.

Competencies and areas of expertise may include:

•  Oral and Written Communication (i.e. In person, verbal, written, and/or phone) - Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Project Management - Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines; formulates short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.
• Problem Solving - Recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay.
• Teamwork – Exhibits objectivity and openness to others’ views; balances team and individual responsibilities; contributes to building a positive team spirit; gives and welcomes feedback; puts success of team above own interests.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.
• Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills: Must be proficient with computer and Microsoft Office (i.e., Excel, Outlook, and Word).

Licensure/Membership Requirements: The employee is required to maintain membership with Girl Scouts of the United States of America throughout the duration of their employment with GSSWT.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position primarily performs its duties indoors and is occasionally exposed to outdoors weather conditions and/or moving mechanical parts. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include heavy visual acuity (close vision, peripheral vision and ability to adjust focus) required to perform such activities as preparing and analyzing data and figures, using a computer and extensive reading and proofing. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel, and reach with hands or arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.